01
Confirm Your Preferences and Work Requirements
Please share whatever you know about the stores or region, the symptoms of concern, and your preferred timing. You can contact us even if you have not decided on the type of work or number of stores.
HOW TO REQUEST / How the Process Works
From Inquiry to Work Completion
We’ll discuss your needs and explain the scope of work, whether an on-site assessment is needed, and the estimate. The actual process and schedule vary depending on the work, location, and store conditions.
02
Details of the work and service conditions
If needed, we will check the site conditions and explain the scope of work that can be carried out, the estimate, and any conditions for the work.
03
Estimate and Scheduling
After you review the work details and estimate, we will ask about your preferred date and time and the store’s business hours, then coordinate the schedule.
04
Work and Completion Reports
After the work, we report on the areas serviced and their condition, as appropriate to the work performed. Please let us know if you have any further requests or concerns.
Can I consult you about only some stores or part of the work?
Yes. You can consult us about your preferred locations or work. We will advise you on availability and provide an estimate after confirming the location and work details.
How long does it take from the initial inquiry to the work?
This depends on the work, whether an on-site inspection is needed, the region, and your preferred schedule. Once we understand the situation, we will explain what to expect next.
What information should I provide when making an inquiry?
Please share what you know about the stores or region, the work you need, symptoms, and preferred timing. Photos and equipment model numbers are only needed if you have them.
Do I need to prepare anything before the on-site inspection or estimate?
First, please tell us what you can about the stores involved, the symptoms, and what you need. If we need anything else, such as photos or equipment details, we’ll let you know.