For companies operating multiple stores and brands
Cleaning, equipment, and repairs across multiple locations
Discuss store cleaning, equipment maintenance, and repairs based on the needs of your head office, area managers, and individual stores. Tell us about your current operations and any challenges you’re facing.
FOR MULTI-LOCATION OPERATIONS / 01
Store Operations Consultation
It is fine if you have not yet finalized the number of stores, work details, or request method. We will ask about your operations and preferences and explain what information we need to confirm.
- Looking for a Point of Contact for Cleaning and Facility Maintenance
- I’d like to get an estimate based on the conditions at each store
- We want to standardize post-work reporting between head office and stores.
- We want to avoid overlapping responsibilities with our existing contractors
PEOPLE / 02
What each role should check
The information needed by head office and on-site staff differs. Start with the items most relevant to your role.
Organize orders and costs for each store
We will explain what to prepare before consolidating requests, including the stores and work scope covered, approvers, cost allocation, and inspection method.
View the items to check ↗Coordinate store conditions and schedule
Review the items to confirm when sharing location-specific details, such as business hours, access procedures, preferred work dates, and on-site contacts.
View the items to check ↗
Explain the symptoms and their impact on business operations
Even if you don’t know the equipment or work name, you can contact us with whatever information you have, such as where the issue occurred, its condition, and when it started.
View the items to check ↗Align quote conditions and completion checks
We outline what to confirm in advance about the estimate’s scope, conditions for additional charges, billing units, and post-work reports.
View the items to check ↗SERVICE AREAS / 03
Browse by store tasks and equipment
Kitchen, drainage, and hygiene
Kitchen floors, grease traps, drainage, dining areas, and more. You can contact us based on the issue or condition of your store.
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HVAC, exhaust and ventilation
Air conditioners, range hoods, exhaust fans, and other equipment. We will ask about the equipment type and the issue.
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Store repairs and maintenance
We’ll assess the on-site conditions, including any issues with floors, fittings, or equipment, and their impact on business operations, then provide guidance.
↗We will advise on availability, work methods, service areas, and costs after confirming the store, equipment, and site conditions. Listing a service does not guarantee that it can be performed at every store or under all conditions.
If you’re looking to organize location-by-location requests, approvals, and completion reports at your restaurant chain’s head office,About Cleaning and Equipment Management for Restaurant ChainsPlease also see.
FROM REQUEST TO REPORT / 04
From Inquiry to Post-Work Check
We’ll ask about the stores and symptoms, then explain the scope, costs, schedule, and other details. Work methods and reporting vary depending on the request and contract terms.
How the Process Works: From Inquiry to Work- 01Share the store, issue, and your needsPlease provide any information you have.
- 02Confirm the scope of work and requirementsWe will let you know if additional checks are needed.
- 03Review estimates and schedulesWe will make arrangements after you review the scope and cost.
- 04Review the Work and ResultsWe will explain the scope and method of reporting in advance.
BEFORE ARRANGEMENT / 05
Things to Check Before Requesting Service
For multiple stores, exceptions at individual locations and internal approval processes may affect whether work can be performed, scheduling, and costs. Before requesting an estimate or service, both parties confirm the scope and conditions.
- Scope of work
- Areas covered, included work, and excluded work
- Store conditions
- Business hours, access, on-site attendance, and whether equipment needs to be shut down
- Cost conditions
- Base costs, conditions for additional work, and approval process
- Reporting and point of contact
- Report details, sharing recipients, and the points of contact between stores and head office
Can I consult you before deciding on the number of stores or the work details?
Yes, that's fine. Please share what you know, such as the number of locations, areas covered, and any issues of concern. We will let you know what additional information is needed based on the details.
Can I continue working with my current provider?
If you would like to continue working with or retain contracts with your existing cleaning or repair providers, please let us know. After reviewing the contract terms and scope of work, we will explain how to coordinate them with your new request.
What information is needed for an estimate?
Even if you are unsure what the work is called, please share whatever you know about the symptoms, where they are occurring, the store concerned, and your preferred timing. If we need photos or the equipment model number, we will let you know.
Can we discuss either a centrally managed contract through head office or separate contracts for each store?
Contract and payment methods vary depending on your company’s structure and how your stores are operated. We’ll discuss your preferences and explain the available arrangements along with the contract terms.
CONTACT / 07
About store cleaning and equipment
Get in touch to discuss your needs.
If the number of stores or work details are not yet finalized, please tell us whatever you know.