Sanitation & Pest Control / 01
Record the circumstances and share them with store staff
Record the date and time, location, number, and condition of the sightings, as well as the condition of nearby food, waste, and water areas. If taking photos, make sure they do not capture personal information about food, employees, or customers, and handle them in accordance with your internal rules.
If food or utensils may have been affected, prioritize the store’s hygiene management and incident response procedures and notify the person in charge immediately. If you do not know what it is, do not identify it based on appearance alone; consult a specialist.
- Location, date and time, and frequency of sightings
- The pest’s name, if known
- Proximity of food, water-related areas, and waste
- Past treatments and whether the problem has recurred
Sanitation & Pest Control / 02
Separate prevention, extermination, and follow-up checks
Prevention involves reviewing conditions that attract pests, such as food and waste storage, cleaning, moisture, and gaps in the building. If pests are already present, check whether an inspection and extermination by a specialist are needed, based on the affected area and pest type.
When using commercially available chemicals, strictly follow the product label, intended use, location of use, potential effects on food and utensils, ventilation requirements, and conditions for re-entry. Do not mix products, use them for other purposes, or use them in ways not specified on the label. If you are unsure, consult the store manager and a specialist contractor.
- Reviewing prevention measures
- Review day-to-day management conditions, including cleaning, storage, waste, moisture, and entry points.
- What to do when pests are found
- Check the types, quantity, and extent of the issue, then determine the appropriate hygiene procedures and whether to consult a specialist.
- Post-treatment check
- Record whether the issue recurs, when it was checked, who was notified, and any additional measures.
Sanitation & Pest Control / 03
Make pest-control histories comparable across multiple stores
Recording the store, location where pests were found, pest type, date of occurrence, measures taken, and follow-up date using consistent fields makes it easier to check the status at each location. It is also important not to claim a reduction in the number of incidents or other effects without defining the measurement method and period.
When consulting a vendor, share details of any existing pest control agreement, store access and work hours, protection of food and equipment, and requirements for post-work reports and follow-up checks. Confirm the scope covered by the agreement and any additional costs.
FAQ / QUESTIONS
Frequently Asked Questions
Are pest prevention and extermination the same service?
Prevention means creating an environment where pests are less likely to appear; extermination means treating the pests based on the situation. The work required depends on the pest activity and contract terms, so discuss the purpose and scope separately.
Can I consult you even if I don’t know what type of pest it is?
You can consult us with whatever information you have, such as where and when it was found, how many there were, and their condition. If sharing photos, make sure they do not show personal or confidential information, and follow your store’s information management rules.
The information presented is general guidance to help organize the conditions at your store. We will advise on whether work can be carried out, the method, and the cost after confirming the equipment specifications, contract, region, and on-site conditions. In an emergency or if there is a hazard, follow the store’s official safety and hygiene procedures and the facility manager’s instructions first.