Information for Store Operations

Request service based on current issues such as odors, clogs, or slippery floors

Kitchen odors, clogged drains, slippery floors, pests, or air conditioning problems? You can contact us even if you don't know the name of the service you need—just tell us what's happening. We will first prioritize areas affecting your business operations.

Illustration of a kitchen drainage area inspection
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Services for each symptom

I’m concerned about odors around the kitchen or drains.

The floor is slippery and the dark stains won’t come off

Cooking oil fumes or poor ventilation are a concern

Pests or rats are appearing or returning

Inconsistent reporting and quality across multiple stores

We guide you to related services suited to the issue, such as odors, slippery floors, drainage problems, or pests.

Request related work for grease traps, piping, floors, and pest control

Check the materials and grease film on kitchen and dining area floors, then incorporate periodic cleaning.

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Narrow down the areas to address based on the symptoms

Current symptoms

Related Equipment

Helpful Information to Have During Your Consultation

You can contact us about symptoms such as kitchen odors, clogged drains, slippery floors, cooking fumes, pests, or air conditioning problems. Send us photos and your preferred timing, and we will explain the requirements for proceeding with a site inspection or quote.

Please tell us about conditions affecting operations, such as odors, clogs, slippery floors, grease, unusual noises, or pests.

We check areas that may be causing the issue, such as drainage, exhaust, air conditioning, floors, toilets, and kitchen equipment.

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You can consult us about issues affecting business operations

From grease trap odors, grease film on kitchen floors, and grease buildup in range hoods to air-conditioning filters, pests, key handoffs, and post-work reports. Tell us what your store needs help with now, and we will explain which issues need urgent attention and which can be handled later.

  • Please describe any issues as they are, such as odors, clogs, slippery floors, grease, unusual noises, or pests.
  • Photos can make it easier to determine whether an on-site inspection is needed.
  • After one-time service, you can also consult us about regular management for areas prone to recurring problems.

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Estimates and scheduled maintenance by symptom

Monthly Plan Examples

The quote request process

Examples of Our Work

Sample Report

Guides by business type

Examples of combinations of monthly cleaning, equipment management, and comparisons of other companies’ estimates for small stores, stores with heavy grease buildup, stores focused on customer impressions, and multi-store headquarters.

For store cleaning, equipment maintenance, repairs, and multi-location management, we handle everything from photo-based inquiries and on-site inspections to estimates, after-hours work, and post-work reports.

We categorize anonymized examples of common requests from food service businesses, including grease trap odors, slippery kitchen floors, poor exhaust, air-conditioner leaks, scheduled pest control, reviewing quotes from other companies, and maintenance management across multiple stores.

QUESTIONS / FAQ

Questions about requesting service based on current issues such as odors, clogs, or slippery floors

Where should I start when consulting about store cleaning or equipment management?

You can start with areas that may affect business or safety, such as odors, slippery floors, clogged drains, pests, or air-conditioning problems. Then, separate tasks needed every month from those needed seasonally or annually to make it easier to combine a monthly plan with one-off work. Send us the number of stores, the areas to be serviced, and convenient work times to request a quote.

How should we divide cleaning between staff’s daily tasks and outsourced work?

Routine wipe-downs and light tidying can be handled by store staff. Consider outsourcing areas with hardened grease, places requiring disassembly or high-pressure washing, and tasks that are best done together after closing, late at night, or early in the morning. Grease traps, kitchen floors, range hoods, ducts, air conditioning, restrooms, and pest control are areas that may be suitable to outsource, considering both staff workload and the need for specialized skills. Send us the number of stores, work locations, and preferred work hours to request an estimate.

If odors, slippery floors, and pests are occurring at the same time, where should we start?

We check drainage areas, grease traps, kitchen floors, food storage areas, and possible pest entry routes in sequence. When symptoms are connected, cleaning just one area may not prevent recurrence, so we assess cleaning, pest control, and changes to routine management together. You can request a quote by providing the number of stores, work areas, and a convenient time for the work.

What should I prepare before requesting a quote?

Knowing the store's size, number of seats, kitchen equipment, available work hours, photos of the areas to be serviced, and past cleaning frequency makes it easier to determine the scope of work and priorities. If you would like work performed while the store is unattended, it helps to arrange access details in advance, including keys, security alarm procedures, entry and exit rules, emergency contacts, and equipment that must not be touched. Send us the number of stores, areas to be serviced, and preferred work times to request an estimate.

What information does a store need to provide when requesting cleaning through a single point of contact?

Yes. Even when you entrust us with the work, stores still need to check applicable systems and responsibilities related to food hygiene, waste, fire prevention, air-conditioning inspections, and workplace safety. For a final decision, you must consult the relevant government agency, local government, public health center, fire department, or a specialist.