INITIAL SITUATION / 01
Inquiry details
The areas to inspect and work required vary depending on the symptoms, such as water dripping from the indoor unit, an odor when operation starts, or weak airflow.
- When and where the symptoms occur
- Manufacturer, model, quantity, and installation height
- Photos of the remote control display, indoor unit, and outdoor unit
WHAT TO CHECK / 02
Items to organize in advance
We identify whether the issue may be due to dirt on the filter or inside the unit, the drain area, or an equipment fault. If specialist inspection is needed—for example, of electrical components, refrigerant, or parts replacement—we will not assume that cleaning alone will resolve it.
CONSULTATION FLOW / 03
From Inquiry to Work Completion
- 01
If there is a water leak or an electrical hazard, stop operation and follow your facility’s procedures
- 02
Share the model, symptoms and installation conditions
- 03
Confirm the scope of cleaning, inspection, and repairs
- 04
Share the condition after the work and any outstanding issues
We will advise whether the work can be performed, the method, schedule, and cost after checking the store location, equipment condition, contract, and facility rules.